✨ Gold / Sterling Silver over Stainless Steel Custom Split Heart Pendant Jewelry • Birthday Anniversary Personalized Relationship Valentine’s Day Love Engraved Motto Motivate Date Remember • Necklace WATERPROOF Non Tarnish ✨
You will receive 2 Necklaces with split heart pendants. (Unless you picked only 1 chain from the second drop down menu)
1️⃣From the first drop down list, Please pick the pendant/chain finish, chain type and length for the first necklace.
2️⃣ From the second drop down list, Please pick the pendant/chain finish type and length for the second necklace. If you want to buy just one necklace, please pick the "No 2nd chain only 1) from the link.
🔹We have certain chain style and lengths from each finish and provided certain lengths for ease of making. If you want custom lengths please state in personalization box as well. We will try to accommodate that request as much as possible and for no additional cost.
3️⃣ Please kindly include the following info in personalization box:
🔹What would you like to be engraved? Put the text in parentheses. If you use characters state it clearly. Refer to the chart given in pictures.
Up to 8 Characters for one line for best results. We can fit longer text but text will needs to be smaller or we will need to make additional lines. Please state which text belongs to which pendant.
🔹 What is the Location and Direction of Text. Back and Front, We can engrave on both surfaces. Please indicate if you want the text in vertical. Default is horizontal.
🔹 What is the Font Type?
🔹 Provide as much information as possible to give you the pendant you want.
4️⃣ If you would like to add birthstone or zodiac sign or initial or other charms, purchase them from this listing🔻
✨ Both the chains and pendants are made of gold filled over Stainless Steel or Sterling Silver over Stainless Steel. It is waterproof and will not change color and can be worn in water. Our jewelry is made to last, anti-tarnish, higher durability than a regular gold-plated brass material, perfect for everyday wear.
✨Nowhere else you will find this many chain options with these custom pendants. Be unique and pick your custom chain necklace with custom heart pendants.
👉For Vertical Bar Custom Pendant Necklaces🔻
👉For Rectangle Shape Custom Pendant Necklaces🔻
• Durable and long-lasting material, perfect for daily wear or special occasion
• Hypoallergenic and Lead, cadmium, and nickel free
• WATERPROOF and non allergic.
• Gold filled Stainless Steel (Tarnish-resistant for years)
Please allow 1 day before the item ships out. We work diligently to ship the orders the same day if ordered by 12PM CDT.
Please allow 2-3 days for delivery to US. Upon shipping you will be notified and a tracking number will be provided.
🎁 Elegant Gift Wrapping is available. Please check the picture at the check out or see listing below. We can also add your personalized notes inside the box on both standard and giftwrap packaing. Fill out "note to seller" section with your special note.
⭐️ See our full collection: https://www.etsy.com/shop/DianellaJewelryStore
1 business day
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Please follow these simple steps to return an item:
▪️Send the item to the seller's address within 14 days after receiving it.
▪️Make sure that the product is returned in the same condition in which it was received.
▪️We will issue a full refund once we receive & check the item.
▪️Unless it is a custom order, there is no need to contact us.
If the item that arrived is damaged or faulty, Please:
▪️Please send us a photo of the damaged/faulty item.
▪️We will recreate the item and resend it to you.
▪️Thank you for your patience and understanding.
Ordered the Wrong Size or it doesn’t fit, please:
▪️Return the jewelry to us within 14 days of receiving it.
▪️Cover the expense of returning the item to us.
▪️For return shipping cost, you can pay us by going to this link: https://www.etsy.com/listing/1033161759 ◀ pick exchange shipping option, or pay at postal office.
▪️Once we receive the item, we will remake it and send it to you free of cost.
▪️Our processing time is 2 business days, although this may vary during holidays, especially Christmas.
▪️For urgent orders, you can use our Rush My Order listing to prioritize the production and shipping of your order as this costs us additional resources.
▪️We strive to process your orders as efficiently as possible, while maintaining the highest levels of quality. Our customer reviews reflect our dedication to provide fast and reliable service.
▪️All of our orders are shipped with USPS and provide tracking information via email, so you can easily monitor your order's status and ensure a timely delivery.
▪️Domestic shipping within the US typically takes average 4-6 business days with USPS First Class which costs ~$5.
▪️Delivery times may vary depending on the destination. First Class mail is not time guaranteed delivery so it may take longer than estimated.
▪️Priority shipping guarantees delivery within 4 days and costs approximately $10.
▪️Express shipping guarantees delivery within 2 days and costs approximately $30.
▪️If you forget to upgrade shipping at checkout, use this listing to upgrade.
https://www.etsy.com/listing/1033161759 ◀ choose (upgrade options)
▪️For overnight delivery options with UPS, contact us for a quote.
▪️We are committed to providing excellent customer service, quality product, and timely delivery.
▪️Shipping to Canada using USPS first class, and the expected shipment time is 2 weeks. The price may vary based on the package's weight and size. but it costs around $15US.
▪️We ship Worldwide using Etsy's shipping partner Asendia Global Shipping as it is the most cost-effective choice.
▪️The shipment period is estimated 3-4 weeks, and you will be given a tracking link that can only be monitored on Etsy's website.
▪️When your order arrives in your country, it will be picked up and delivered by your local postal service. For faster shipping worldwide you can pay an extra $30US for UPS.
▪️This option may take 7 days to be delivered, pay by selecting the "Global to UPS “ option from the listing: https://www.etsy.com/listing/1033161759
▪️Please contact us if your order takes longer than expected. Our team will look into the delay and update you on the status of your shipment.
▪️If your package is marked as delivered but you haven't received it, please wait one or two more business days, as sometimes delivery carriers may mark it as delivered even though it's delivered the next day.
▪️If you still haven't received it after waiting, please contact us for further assistance.
▪️We are committed to providing our clients best support and quick responses. Please get in touch with us via Etsy messaging if you have any queries or issues with your purchase; we would be glad to assist you.
▪️To make things easier for you, we provide the most popular sizes. However We offer custom lengths and sizes. Contact us if you can't find your size in the drop-down menu.
▪️It's crucial to note that the chain lengths shown on our website are offered in inches and include jumper rings and clasps in consideration.
▪️We are limited to upload 10 images per listing, but we well understand how difficult it is to decide without really holding the item in your hands.
▪️Contact us if you need additional images to make your decision!
▪️Just so you know, we do accept returns and exchanges within 14 days for free, however they can be expensive for us due to shipping and Etsy costs. (However, return shipping ~$5 is on the buyer ).
▪️Please be advised that all pictures included in our listings are our exclusive property.
▪️Additionally, any content found on our page, including photos, is protected under intellectual property law, and using such content without our explicit permission constitutes copyright infringement.
▪️We take this matter seriously, and any unauthorized use of our photos or content may result in legal action taken by Etsy and ourselves. Thank you for respecting our intellectual property rights.
May 16, 2023
May 12, 2023
Really easy and fun to work with seller
May 3, 2023
Jan 26, 2023
Alles super schön immer gerne
Dec 21, 2022
Every thing was perfect. I know they will love it!