Leave Gift Selection to Professionals • Surprise Box • Mystery Jewelry Box • Best Gift For Myself Her Him • Birthday Christmas Mothers Gifts •
We will send you 3-4 pieces of jewelry from among the best of our jewelry pieces based on your input. A pretty gift package will surprise you or your loved ones with a quality and stunning jewelry piece that will last.
HOW TO ORDER
1. Please pick the jewelry type/types you would like to get, from the drop down menu. We would like to provide you the jewelry as close as what you are looking for, but still keeping the secrecy of a mystery box. Don't worry we have a vast variety of jewelry from each jewelry type.
2. Please fill in the personalization box with your answer to the sample questions that will help our designers pick the best suitable jewelry for you or your loved ones. If you would like to supply more information than the questions ask for, please do.
✨Gift giving is not easy, indeed It is a very troublesome task to pick a perfect gift for Your Loved Ones. LET US TAKE THE WEIGHT OFF YOUR SHOULDERS and have our designers 👩💼pick for you.
✨OR If you are not sure to what to buy for Yourself, let us pick for you and let be a surprise gift.
✨We guarantee you, your loved ones will love it. If not you can return within the return period (7 days) and get your refund.
✨We have a vast variety of jewelry line, from Necklaces to bracelets, anklets and rings and earrings. Mostly gold and some silver, gold filled and electroplated jewelry each being waterproof.
Our designers will randomly pick the jewelry based on your input. Please try to give as much information as possible about the jewelry taste and some information that will help our designers pick the best suitable gift for you or your loved one.
✨Also this is a good way of buying the jewelry at a very discounted price. You will pay less than the sales price of jewelry you will be getting. The jewelry you are getting might be from our currently listed items on Etsy or another platform.
-- We are very proud of what we sell and you will not be disappointed. Please check our customer reviews.
-- Durable and long-lasting material, perfect for daily wear or special occasion
-- Hypoallergenic and Lead, cadmium, and nickel free
Please allow 1 day before the item ships out. We work diligently to ship the orders the same day if ordered by 12PM CDT.
Please allow 2-3 days for US delivery. Upon shipping you will be notified and a tracking number will be provided.
- See our full collection: https://www.etsy.com/shop/DianellaJewelryStore
- Please check our shop announcements for bulk order discounts.
1 business day
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Please follow these simple steps to return an item:
▪️Send the item to the seller's address within 14 days after receiving it.
▪️Make sure that the product is returned in the same condition in which it was received.
▪️We will issue a full refund once we receive & check the item.
▪️Unless it is a custom order, there is no need to contact us.
If the item that arrived is damaged or faulty, Please:
▪️Please send us a photo of the damaged/faulty item.
▪️We will recreate the item and resend it to you.
▪️Thank you for your patience and understanding.
Ordered the Wrong Size or it doesn’t fit, please:
▪️Return the jewelry to us within 14 days of receiving it.
▪️Cover the expense of returning the item to us.
▪️For return shipping cost, you can pay us by going to this link: https://www.etsy.com/listing/1033161759 ◀ pick exchange shipping option, or pay at postal office.
▪️Once we receive the item, we will remake it and send it to you free of cost.
▪️Our processing time is 2 business days, although this may vary during holidays, especially Christmas.
▪️For urgent orders, you can use our Rush My Order listing to prioritize the production and shipping of your order as this costs us additional resources.
▪️We strive to process your orders as efficiently as possible, while maintaining the highest levels of quality. Our customer reviews reflect our dedication to provide fast and reliable service.
▪️All of our orders are shipped with USPS and provide tracking information via email, so you can easily monitor your order's status and ensure a timely delivery.
▪️Domestic shipping within the US typically takes average 4-6 business days with USPS First Class which costs ~$5.
▪️Delivery times may vary depending on the destination. First Class mail is not time guaranteed delivery so it may take longer than estimated.
▪️Priority shipping guarantees delivery within 4 days and costs approximately $10.
▪️Express shipping guarantees delivery within 2 days and costs approximately $30.
▪️If you forget to upgrade shipping at checkout, use this listing to upgrade.
https://www.etsy.com/listing/1033161759 ◀ choose (upgrade options)
▪️For overnight delivery options with UPS, contact us for a quote.
▪️We are committed to providing excellent customer service, quality product, and timely delivery.
▪️Shipping to Canada using USPS first class, and the expected shipment time is 2 weeks. The price may vary based on the package's weight and size. but it costs around $15US.
▪️We ship Worldwide using Etsy's shipping partner Asendia Global Shipping as it is the most cost-effective choice.
▪️The shipment period is estimated 3-4 weeks, and you will be given a tracking link that can only be monitored on Etsy's website.
▪️When your order arrives in your country, it will be picked up and delivered by your local postal service. For faster shipping worldwide you can pay an extra $30US for UPS.
▪️This option may take 7 days to be delivered, pay by selecting the "Global to UPS “ option from the listing: https://www.etsy.com/listing/1033161759
▪️Please contact us if your order takes longer than expected. Our team will look into the delay and update you on the status of your shipment.
▪️If your package is marked as delivered but you haven't received it, please wait one or two more business days, as sometimes delivery carriers may mark it as delivered even though it's delivered the next day.
▪️If you still haven't received it after waiting, please contact us for further assistance.
▪️We are committed to providing our clients best support and quick responses. Please get in touch with us via Etsy messaging if you have any queries or issues with your purchase; we would be glad to assist you.
▪️To make things easier for you, we provide the most popular sizes. However We offer custom lengths and sizes. Contact us if you can't find your size in the drop-down menu.
▪️It's crucial to note that the chain lengths shown on our website are offered in inches and include jumper rings and clasps in consideration.
▪️We are limited to upload 10 images per listing, but we well understand how difficult it is to decide without really holding the item in your hands.
▪️Contact us if you need additional images to make your decision!
▪️Just so you know, we do accept returns and exchanges within 14 days for free, however they can be expensive for us due to shipping and Etsy costs. (However, return shipping ~$5 is on the buyer ).
▪️Please be advised that all pictures included in our listings are our exclusive property.
▪️Additionally, any content found on our page, including photos, is protected under intellectual property law, and using such content without our explicit permission constitutes copyright infringement.
▪️We take this matter seriously, and any unauthorized use of our photos or content may result in legal action taken by Etsy and ourselves. Thank you for respecting our intellectual property rights.
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